When Care Goes Beyond the Exam Room – Integrated Behavior Health at People’s

Sometimes the hardest part of getting help is not knowing where to turn.

For many patients at People’s Community Clinic, daily life comes with real challenges, such as making ends meet, living in unsafe or unstable housing, navigating language barriers, managing chronic illness, or becoming a parent without a support system. Others face depression, anxiety, or additional mental health concerns that can quietly, but powerfully, affect their overall health.

These challenges are more common than many realize, and they take a serious toll on both physical and mental well-being. To meet the need, People’s Community Clinic offers Integrated Behavioral Health (IBH): care designed to support the whole person, not just the physical symptoms.

A Growing Need, a Coordinated Response

Last year alone, People’s Community Clinic provided care to more than 21,000 Central Texans. Nearly 6,000 of those visits were related to behavioral health. These numbers are a clear signal that mental health care is not a side service, but an essential part of community health.

Last year alone, People’s Community Clinic provided care to more than 21,000 Central Texans. Nearly 6,000 of those visits were related to behavioral health.

At People’s, mental health care is not siloed or treated as an afterthought. Instead, care teams and case managers work together to address the patient’s mental and physical health simultaneously. This coordinated approach leads to better outcomes, stronger relationships, and care that meets patients where they are.

Why Your Support Matters

Programs like Integrated Behavioral Health exist because of community support. Over the past year, funding uncertainty and system-wide changes have created real challenges, even as demand for services continues to grow.

Your support ensures People’s Community Clinic integrates behavioral health with primary care, helping patients thrive.

Thank you for believing in care that goes beyond the exam room.

Thank You, Xi Chapter of Delta Kappa Gamma 📚💙

People’s Community Clinic recognizes the Xi Chapter of Delta Kappa Gamma for their generosity in donating more than 400 children’s books to the clinic’s Reach Out and Read™ program.

Xi Chapter’s gift will put books directly into the hands of young patients across Central Texas, turning routine checkups into moments that spark curiosity, imagination, and a lifelong love of reading.

Why Reach Out and Read™ Matters

Reach Out and Read™ is a nationally recognized program that integrates early literacy with pediatric care. During well-child visits, medical providers give age-appropriate books to children and encourage caregivers to read aloud at home.

Research shows that this simple act supports:

  • Early brain development
  • Language and literacy skills
  • Stronger caregiver-child bonds
  • Better readiness for school

At People’s Community Clinic, Reach Out and Read™ ensures that children not only have health care but are also given tools to thrive.

How You Can Help

Inspired by the Xi Chapter of Delta Kappa Gamma? People’s welcomes the donation of new or gently used children’s books at any time. Every book donated helps create brighter, healthier futures, one story at a time. Please contact Celina at Celina.Nance@austinpcc.org to donate books.

Volunteer Spotlight – Richard Yuen, PHD

For People’s Board Member Richard Yuen, PhD, a strong community begins with access to affordable, compassionate, and comprehensive care.

His connection to the clinic is deeply personal. Richard’s children are active patients, giving him firsthand insight into the quality and consistency of care People’s provides. Today, he serves on the Board of Directors and as Chair of the Clinical Quality Improvement Committee (CQIC).

At a time when healthcare costs are rising, and Medicaid funding is under constant threat, too many Central Texans are forced to put their health last

— Richard Yuen, PHD, People's Board Member

“At a time when healthcare costs are rising, and Medicaid funding is under constant threat, too many Central Texans are forced to put their health last.”

As a psychologist, Richard is especially drawn to People’s whole-person model, one that integrates medical, mental health, and dental care in a single, trusted setting. His support helps sustain this holistic approach, ensuring patients receive the care they need without barriers.

“People’s is more than a clinic,” Richard shared. “It’s a health care home base.”

That commitment to caring for the whole person is why Richard continues to champion People’s Community Clinic and why his leadership inspires others to support the clinic’s vital work across Central Texas.

Walk, Run, or Wag for a Healthier Austin 💙

February is Heart Health Month, and People’s Community Clinic is inviting everyone to move with purpose in  People’s February 5K.

This virtual walk/run can be completed anytime during February, anywhere you choose, and at any time. Walkers, runners, kids, and pets are all welcome. No pressure. No perfect pace. Just movement that matters.

Every registration encourages heart health and helps People’s in its mission to promote a healthier Austin through compassionate, high quality care.

Every registration encourages heart health and helps People’s in its mission to promote a healthier Austin through compassionate, high-quality care.

Our goal is to raise $10k for health care services for those in need.

Learn more here: People’s February 5K – People’s Community Clinic

If you can’t join the 5K, please support our 5K fundraisers with a gift. Learn about our fundraisers and give HERE! 

 

When Care Goes Beyond the Exam Room – Integrated Behavior Health at People’s

Sometimes the hardest part of getting help is not knowing where to turn.

For many patients at People’s Community Clinic, daily life comes with real challenges, such as making ends meet, living in unsafe or unstable housing, navigating language barriers, managing chronic illness, or becoming a parent without a support system. Others face depression, anxiety, or additional mental health concerns that can quietly, but powerfully, affect their overall health.

These challenges are more common than many realize, and they take a serious toll on both physical and mental well-being. To meet the need, People’s Community Clinic offers Integrated Behavioral Health (IBH): care designed to support the whole person, not just the physical symptoms.

A Growing Need, a Coordinated Response

Last year alone, People’s Community Clinic provided care to more than 21,000 Central Texans. Nearly 6,000 of those visits were related to behavioral health. These numbers are a clear signal that mental health care is not a side service, but an essential part of community health.

Last year alone, People’s Community Clinic provided care to more than 21,000 Central Texans. Nearly 6,000 of those visits were related to behavioral health.

At People’s, mental health care is not siloed or treated as an afterthought. Instead, care teams and case managers work together to address the patient’s mental and physical health simultaneously. This coordinated approach leads to better outcomes, stronger relationships, and care that meets patients where they are.

Why Your Support Matters

Programs like Integrated Behavioral Health exist because of community support. Over the past year, funding uncertainty and system-wide changes have created real challenges, even as demand for services continues to grow.

Your support ensures People’s Community Clinic integrates behavioral health with primary care, helping patients thrive.

Please consider making a gift today.

Thank you for believing in care that goes beyond the exam room.

A Letter from People’s CEO this Holiday Season

As 2025 comes to a close, I reflect on a year that has tested our community’s resilience. In a challenging economy, families wonder how they will pay for medication, where their next meal will come from, and what will happen when their child gets sick. This season of giving is an opportunity to show up for our neighbors and reminds us how strong we are when we come together.


Most of the Central Texans we serve live 200% below federal poverty guidelines, and many have no insurance at all.

Patients like Sandra*, a 67-year-old woman living with a physical disability and uncontrolled diabetes, remind us why this work matters. Sandra struggled to afford basic needs.

When she learned she might lose her Social Security Disability benefits due to an error, she was terrified. Without that benefit, she would have been with just a small housing allowance of $300 a month.

This year, People’s served over 21,000 patients. In 2026, with your help, we will reach even more neighbors in need.

— Matt Balthazar, CEO


That’s when People’s on-site Medical-Legal Partnership attorney successfully stepped in to protect her benefits. No longer faced with overwhelming loss, Sandra could now focus on managing her diabetes. The relief she felt was priceless, and her quality of life improved dramatically.

Your support makes stories like Sandra’s possible. This year, People’s served over 21,000 patients. In 2026, with your help, we will reach even more neighbors in need.

But we can’t do this work alone.  Throughout this season of giving, a gift of any amount will go a long way in supporting those who need health care. If you can give by December 31, you can DOUBLE YOUR IMPACT, because every dollar up to $25,000 will be generously matched by a local foundation.


Thank you for your support. Best wishes for a peaceful holiday season.
If his message resonates with you, we’d love for you to take a look at the different ways you can support People’s this season. Every option helps open the door to care for more Central Texas families. Explore the six ways to give: 6 Ways to Give this Holiday Season – People’s Community Clinic

Six Ways to Give This Holiday Season

The holidays have a way of bringing out the best in our community. At a time when many Central Texas families are struggling to access reliable, affordable healthcare, every act of generosity—big or small—helps strengthen the safety net they depend on.

People’s Community Clinic has put together six meaningful ways you can support high-quality care for your neighbors this season. Whether you prefer to shop with purpose, make a gift, donate a vehicle, or give in someone’s honor, there’s an option that fits your style of giving.

Explore all six ways to make a difference:
https://www.austinpcc.org/6-ways-to-give-this-holiday-season/

Your generosity ensures more families end the year with the care, comfort, and support they deserve.

Important Update on Food Assistance

Texas Health and Human Services Commission (HHSC) and People’s Community Clinic are monitoring how the US government shutdown may affect benefits for Texas families.

Some programs, like SNAP, are being delayed, but many others are not affected and continue as normal:

  • SNAP (food help): November benefits will not be issued.
  • WIC (Women, Infants, and Children): Program open; benefits available.
  • TANF (Temporary Assistance for Needy Families): Program open; benefits available.
  • Medicaid: Program open; benefits available.
  • Medicare: Program open; benefits available.
  • CHIP (Children’s Health Insurance Program): Program open; benefits available.

The situation is still changing, and federal officials are working on ways to keep SNAP running — so there’s a chance November benefits could still be issued if new funding becomes available soon. Even with these changes, however, many programs are still working, and help is available for those that are not.

People’s Community Clinic is here to keep you informed and connect your family to care, food, and resources.

 

What’s Going On

Because of the shutdown, some programs that help families — like food and health care — are delayed or paused.

One of these, SNAP, has run out of funding, so November payments will not arrive.

You can check your SNAP status here:
Your Texas Benefits

WIC, Medicaid, CHIP, and TANF are still operating normally.

Austin HHSC Office: 512.908.5290
Your Texas Benefits: www.YourTexasBenefits.com

 

Find Food Help Now

If your SNAP benefits have stopped, please check out these resources:

Food Assistance

People’s Food Pantry – (located in the clinic)

People’s Food Pantry now has extended hours from 5:00–7:00 p.m. on the first and third Wednesdays of every month. No ID or paperwork is needed — just come as you are. The pantry is a partnership with the Central Texas Food Bank.

1101 Camino La Costa, Austin, TX 78752
People’s Community Clinic: 512.478.4939

 

Stay Informed & Get Care

  • Keep renewing your SNAP application and replying to HHSC messages.
  • If you have leftover SNAP funds, you can still use them.
  • For health care, People’s Community Clinic accepts all patients on a sliding fee scale.
  • Call 2-1-1 or visit Texas Law Help for free or low-cost care options.

People’s Community Clinic: 512.478.4939
Texas Law Help: www.TexasLawHelp.org

 

What to Keep in Mind

  • Don’t wait — reach out for help now.
  • Tell your friends and family so they can get help too.
  • Save any letters or notices about your benefits — take a photo if you can.
  • Stay in touch with People’s Community Clinic via our newsletter and social media for updates and support.

Sign up for our Patient Newsletter to stay informed. People’s Patient Newsletter

 

Helpful Numbers & Websites

Texas Health & Human Services (Austin): 512.908.5290
Your Texas Benefits: www.YourTexasBenefits
People’s Community Clinic: 512.478.4939
People’s Food Pantry: First and third Wednesdays each month, 5–7 p.m.
Central Texas Food Bank: www.CentralTexasFoodBank.org | 512.282.2111
Find My Food Bank: www.FeedingTexas.org/find-your-local-food-bank
Texas Law Help: www.TexasLawHelp.org

 

People’s Community Clinic is here for you. If you have questions or need help figuring out your next steps, please reach out — we’re ready to help you find the support you need. 💙

Medicare Education Week & Medicare Open Enrollment Information

(flyers with all information below text)


Are you turning 65 soon, or are you currently on Medicare?
Join People’s financial counselors for a special week dedicated to helping you understand your Medicare options and prepare for open enrollment!

When: November 10–14, 2025
Time:

Monday 8am-7pm
Tuesday 8am-4:30pm
Wednesday 8am-4:30pm
Thursday 8am-4:30pm
Friday 8am-3:30pm

Where:
1101 Camino La Costa
Austin TX, 78752

Who should attend:
People’s Community Clinic’s patients who:

  • are turning 65 soon
  • are newly eligible for Medicare
  • who are current users of Medicare and want to review their coverage

During this event, you’ll learn:
• How to apply for Medicare
• What Medicare covers and how to choose the right plan
• Key enrollment timelines and important deadlines
• Helpful tips to avoid gaps in coverage
• What changes you can make during Medicare Open Enrollment

 No appointment needed — just stop by!
Our financial counselors will be available to answer your questions and guide you every step of the way.


Medicare Open Enrollment — What You Need to Know


Open Enrollment Period: October 15 – December 7, 2025
Coverage Changes Take Effect: January 1, 2026

What You Can Do:
Switch Medicare Advantage plans (Part C)
Change your prescription drug plan (Part D)
Move between Medicare and Medicare Advantage

Why It’s Important:
Plan benefits, costs, or provider networks may change each year
Review your Annual Notice of Change to make sure your plan still fits your needs

Flyers available below.