Contact Us
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Please direct all medical questions and appointment requests to our telephone bank: 512-478-4939.
Be advised that there may be a hold time. We cannot accept medical inquiries, appointment requests or medication refill requests via email.
Address and Location
The Clinic is located at the corner of 30th Street and IH-35. Our address is 2909 North IH-35, Austin, Texas 78722. See the location page for bus information.
Telephone Numbers
| Make an Appointment or Inquire about Eligibility | 512-478-4939 (Option 3, Option 1) |
| Appointment Cancellations | 512-478-4939 (Option 3, Option 1, Option 2) |
| Immunizations Schedule and Information | 512-708-3199 |
| Pharmacy Refills (please call one week before your medication is gone) |
512-708-3186 |
| Lab Test Results (leave a message and we will call you within two weekdays) |
512-478-4939 (Option 3, Option 6) |
| Accounts Receivable and Finance Offices | 512-322-5135 |
| Development/Fundraising Office (Donate Online) | 512-322-5135 |
| To Volunteer at the Clinic (Frequently Asked Questions) | 512-708-3605 |
Email Inquiries
To report a problem with this site, please use the Report A Problem form.
Please note that emails to us about appointments, prescription refills, lab results, billing or requesting help for a medical condition will not receive a response. Patient confidentiality requirements prohibit us from discussing your medical condition and financial situation via unsecured electronic communication. Please call our telephone lines for answers to these questions.