As a People’s Community Clinic patient, I have a right to:
- High quality healthcare
- Be treated with respect
- Learn about my health in ways I understand
- Ask questions and express concerns
- Discuss my test results
- Understand my treatment choices
- Seek another opinion or change my treatment plan
- Privacy
- Have health care costs explained
As a People’s Community Clinic patient, it is my responsibility to:
- Participate in my own healthcare and treatment
- Write down my questions ahead of time so I can ask questions and express concerns
- Come on time for appointments or call one day ahead if I cannot come
- Give current information about my address, telephone numbers, income, and any insurance I have
- Tell my medical history
- Bring my prescription bottles, and tell how much medicine I take
- Carefully read all the forms and papers I sign
- Pay my share of the cost of my health care based on my income
- Be considerate of others by taking care of children who come with me to the clinic
The 21st Century Cures Act
The 21st Century Cures Act requires that health care providers share more electronic health information with patients, and cannot create any barriers and delays to providing electronic access to medical records.
Because of this:
- People’s and other providers are not allowed to delay release of electronic health information (with some exceptions).
- Patients may receive laboratory and diagnostic results before a provider has been able to review the results.
People’s is developing new systems and processes to make sure we are in compliance with the regulation. We know that any change may have some benefit, but may also cause questions and concerns. We welcome any feedback.