When Care Goes Beyond the Exam Room – Integrated Behavior Health at People’s

Sometimes the hardest part of getting help is not knowing where to turn.

For many patients at People’s Community Clinic, daily life comes with real challenges, such as making ends meet, living in unsafe or unstable housing, navigating language barriers, managing chronic illness, or becoming a parent without a support system. Others face depression, anxiety, or additional mental health concerns that can quietly, but powerfully, affect their overall health.

These challenges are more common than many realize, and they take a serious toll on both physical and mental well-being. To meet the need, People’s Community Clinic offers Integrated Behavioral Health (IBH): care designed to support the whole person, not just the physical symptoms.

A Growing Need, a Coordinated Response

Last year alone, People’s Community Clinic provided care to more than 21,000 Central Texans. Nearly 6,000 of those visits were related to behavioral health. These numbers are a clear signal that mental health care is not a side service, but an essential part of community health.

Last year alone, People’s Community Clinic provided care to more than 21,000 Central Texans. Nearly 6,000 of those visits were related to behavioral health.

At People’s, mental health care is not siloed or treated as an afterthought. Instead, care teams and case managers work together to address the patient’s mental and physical health simultaneously. This coordinated approach leads to better outcomes, stronger relationships, and care that meets patients where they are.

Why Your Support Matters

Programs like Integrated Behavioral Health exist because of community support. Over the past year, funding uncertainty and system-wide changes have created real challenges, even as demand for services continues to grow.

Your support ensures People’s Community Clinic integrates behavioral health with primary care, helping patients thrive.

Please consider making a gift today.

Thank you for believing in care that goes beyond the exam room.

A Letter from People’s CEO this Holiday Season

As 2025 comes to a close, I reflect on a year that has tested our community’s resilience. In a challenging economy, families wonder how they will pay for medication, where their next meal will come from, and what will happen when their child gets sick. This season of giving is an opportunity to show up for our neighbors and reminds us how strong we are when we come together.


Most of the Central Texans we serve live 200% below federal poverty guidelines, and many have no insurance at all.

Patients like Sandra*, a 67-year-old woman living with a physical disability and uncontrolled diabetes, remind us why this work matters. Sandra struggled to afford basic needs.

When she learned she might lose her Social Security Disability benefits due to an error, she was terrified. Without that benefit, she would have been with just a small housing allowance of $300 a month.

This year, People’s served over 21,000 patients. In 2026, with your help, we will reach even more neighbors in need.

— Matt Balthazar, CEO


That’s when People’s on-site Medical-Legal Partnership attorney successfully stepped in to protect her benefits. No longer faced with overwhelming loss, Sandra could now focus on managing her diabetes. The relief she felt was priceless, and her quality of life improved dramatically.

Your support makes stories like Sandra’s possible. This year, People’s served over 21,000 patients. In 2026, with your help, we will reach even more neighbors in need.

But we can’t do this work alone.  Throughout this season of giving, a gift of any amount will go a long way in supporting those who need health care. If you can give by December 31, you can DOUBLE YOUR IMPACT, because every dollar up to $25,000 will be generously matched by a local foundation.


Thank you for your support. Best wishes for a peaceful holiday season.
If his message resonates with you, we’d love for you to take a look at the different ways you can support People’s this season. Every option helps open the door to care for more Central Texas families. Explore the six ways to give: 6 Ways to Give this Holiday Season – People’s Community Clinic

Six Ways to Give This Holiday Season

The holidays have a way of bringing out the best in our community. At a time when many Central Texas families are struggling to access reliable, affordable healthcare, every act of generosity—big or small—helps strengthen the safety net they depend on.

People’s Community Clinic has put together six meaningful ways you can support high-quality care for your neighbors this season. Whether you prefer to shop with purpose, make a gift, donate a vehicle, or give in someone’s honor, there’s an option that fits your style of giving.

Explore all six ways to make a difference:
https://www.austinpcc.org/6-ways-to-give-this-holiday-season/

Your generosity ensures more families end the year with the care, comfort, and support they deserve.

Important Update on Food Assistance

Texas Health and Human Services Commission (HHSC) and People’s Community Clinic are monitoring how the US government shutdown may affect benefits for Texas families.

Some programs, like SNAP, are being delayed, but many others are not affected and continue as normal:

  • SNAP (food help): November benefits will not be issued.
  • WIC (Women, Infants, and Children): Program open; benefits available.
  • TANF (Temporary Assistance for Needy Families): Program open; benefits available.
  • Medicaid: Program open; benefits available.
  • Medicare: Program open; benefits available.
  • CHIP (Children’s Health Insurance Program): Program open; benefits available.

The situation is still changing, and federal officials are working on ways to keep SNAP running — so there’s a chance November benefits could still be issued if new funding becomes available soon. Even with these changes, however, many programs are still working, and help is available for those that are not.

People’s Community Clinic is here to keep you informed and connect your family to care, food, and resources.

 

What’s Going On

Because of the shutdown, some programs that help families — like food and health care — are delayed or paused.

One of these, SNAP, has run out of funding, so November payments will not arrive.

You can check your SNAP status here:
Your Texas Benefits

WIC, Medicaid, CHIP, and TANF are still operating normally.

Austin HHSC Office: 512.908.5290
Your Texas Benefits: www.YourTexasBenefits.com

 

Find Food Help Now

If your SNAP benefits have stopped, please check out these resources:

Food Assistance

People’s Food Pantry – (located in the clinic)

People’s Food Pantry now has extended hours from 5:00–7:00 p.m. on the first and third Wednesdays of every month. No ID or paperwork is needed — just come as you are. The pantry is a partnership with the Central Texas Food Bank.

1101 Camino La Costa, Austin, TX 78752
People’s Community Clinic: 512.478.4939

 

Stay Informed & Get Care

  • Keep renewing your SNAP application and replying to HHSC messages.
  • If you have leftover SNAP funds, you can still use them.
  • For health care, People’s Community Clinic accepts all patients on a sliding fee scale.
  • Call 2-1-1 or visit Texas Law Help for free or low-cost care options.

People’s Community Clinic: 512.478.4939
Texas Law Help: www.TexasLawHelp.org

 

What to Keep in Mind

  • Don’t wait — reach out for help now.
  • Tell your friends and family so they can get help too.
  • Save any letters or notices about your benefits — take a photo if you can.
  • Stay in touch with People’s Community Clinic via our newsletter and social media for updates and support.

Sign up for our Patient Newsletter to stay informed. People’s Patient Newsletter

 

Helpful Numbers & Websites

Texas Health & Human Services (Austin): 512.908.5290
Your Texas Benefits: www.YourTexasBenefits
People’s Community Clinic: 512.478.4939
People’s Food Pantry: First and third Wednesdays each month, 5–7 p.m.
Central Texas Food Bank: www.CentralTexasFoodBank.org | 512.282.2111
Find My Food Bank: www.FeedingTexas.org/find-your-local-food-bank
Texas Law Help: www.TexasLawHelp.org

 

People’s Community Clinic is here for you. If you have questions or need help figuring out your next steps, please reach out — we’re ready to help you find the support you need. 💙

Medicare Education Week & Medicare Open Enrollment Information

(flyers with all information below text)


Are you turning 65 soon, or are you currently on Medicare?
Join People’s financial counselors for a special week dedicated to helping you understand your Medicare options and prepare for open enrollment!

When: November 10–14, 2025
Time:

Monday 8am-7pm
Tuesday 8am-4:30pm
Wednesday 8am-4:30pm
Thursday 8am-4:30pm
Friday 8am-3:30pm

Where:
1101 Camino La Costa
Austin TX, 78752

Who should attend:
People’s Community Clinic’s patients who:

  • are turning 65 soon
  • are newly eligible for Medicare
  • who are current users of Medicare and want to review their coverage

During this event, you’ll learn:
• How to apply for Medicare
• What Medicare covers and how to choose the right plan
• Key enrollment timelines and important deadlines
• Helpful tips to avoid gaps in coverage
• What changes you can make during Medicare Open Enrollment

 No appointment needed — just stop by!
Our financial counselors will be available to answer your questions and guide you every step of the way.


Medicare Open Enrollment — What You Need to Know


Open Enrollment Period: October 15 – December 7, 2025
Coverage Changes Take Effect: January 1, 2026

What You Can Do:
Switch Medicare Advantage plans (Part C)
Change your prescription drug plan (Part D)
Move between Medicare and Medicare Advantage

Why It’s Important:
Plan benefits, costs, or provider networks may change each year
Review your Annual Notice of Change to make sure your plan still fits your needs

Flyers available below.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stay Healthy with Vaccines – Advice from Chief Medical Officer, Dr. Nilanjana Dasgupta

As Chief Medical Officer at People’s Community Clinic, Dr. Dasgupta reminds patients and families that vaccines are one of the best ways to stay healthy and prevent serious illness. “Vaccines protect not only you but also the people around you,” she says. “They are a simple, safe way to stay well all year long.”

Vaccines protect not only you but also the people around you. They are a simple, safe way to stay well all year long.

— Dr. Nilanjana Dasgupta, Chief Medical Officer

For Adults

Flu season lasts from September to March. Everyone who is at least 6 months old should get a flu shot every year. Adults 65 and older can ask their provider about a high-dose flu vaccine for added protection.

Adults 50 and older should get the shingles vaccine, even if they have already had shingles. This vaccine is given in two doses, about two months apart. Other important vaccines for adults include pneumonia and RSV vaccines, especially for people over 50 or those with ongoing health issues.

Most vaccines can be given during a regular checkup. Patients can also make a quick appointment just for vaccines if they prefer.

For Children and Teens

Vaccines are very important for children because they protect against serious diseases like measles and whooping cough. “When more children are vaccinated, we see fewer outbreaks in our community,” she explains.

If a child has missed some vaccines, People’s providers can help families catch up on their schedule. Teens heading to college should also make sure they’ve received the meningitis and MMR (measles, mumps, and rubella) vaccines, which many schools require.

For Pregnancy and Breastfeeding

Vaccines are safe and important during pregnancy and while breastfeeding. Expectant parents are encouraged to ask about the Tdap (tetanus, diphtheria, and whooping cough) and flu vaccines, which protect both parent and baby.

Keeping up with your vaccines is one of the easiest ways to stay healthy and protect the people you love.

— Dr. Nilanjana Dasgupta, Chief Medical Officer

Common Concerns

It’s normal to feel a bit sore or tired after a shot. This is a sign your body is building protection. The flu shot cannot cause the flu.

Providers at People’s encourage all patients to talk about vaccines at their next visit or call to set up a quick vaccine appointment. “Keeping up with your vaccines is one of the easiest ways to stay healthy and protect the people you love,” says Dr. Dasgupta, Chief Medical Officer.


People’s Pantry Expands to Serve More Families

Many Central Texas families face daily challenges putting food on the table. People’s Community Clinic is here to help.

The clinic’s monthly food pantry is now open later to make it easier for families to stop by after work. The pantry takes place on the first nd third Wednesdays of every month from 5:00 to 7:00 p.m. at 1101 Camino la Costa, 78752. People’s partners with the Central Texas Food Bank.

By extending our hours, we hope to reach even more families and ensure that nutritious food is available when it’s needed most.

No ID or paperwork is required. Simply come as you are. Our friendly team will welcome you with fresh food and support for your family.

During pantry hours, Community Conversations with Central Texas Interfaith offer a space for neighbors to share experiences, learn from one another, and discuss ways to build a stronger, healthier community.

At People’s, access to food is just the beginning. Together, we are building connection, hope, and opportunity for each family we serve.

Halloween Safety Tips from Dr. Keshwani

Halloween is one of the most fun nights of the year — costumes, candy, and friends everywhere! Whether you’re out trick-or-treating, going to a party, or hanging out at home, a few simple tips can help you keep the night fun and safe and keep everyone healthy and happy.

Before trick-or-treating:

  • Plan your route. Stick to familiar, well-lit neighborhoods and make sure everyone knows who they’re walking with.
  • Be seen in the dark! Choose light-colored costumes or add reflective tape, glow bracelets, or bring a flashlight.
  • Dress for the weather. Layers are key for staying warm (and comfy) no matter what the night brings.

While trick-or-treating:

  • Go together. Younger kids should always be with a trusted adult. Tweens and teens should stay in groups and share their planned route.
  • Stay on sidewalks and use crosswalks when crossing the street.
  • Skip dark houses. Only visit homes with their lights on and decorations out.
  • Stay alert. Keep an eye on your surroundings — and save the phone scrolling for later.
  •  Take treats at the door. Never go inside a house or car and always stay where others can see you.

After the fun:

  • Check all treats before eating. Make sure everything’s sealed and looks right — when in doubt, toss it. Avoid homemade goodies from people you don’t know well.
  • Go easy on the candy. Have a few favorites and save the rest for later.
  • Brush and floss! Sugar loves to stick around, so a good clean before bed is a must – cavities are scarier than any costume!

Have fun, be safe, and take care of each other! From your friends at People’s Community Clinic—have a safe and happy Halloween! 👻🧡

Walk with a Doc: Stay Healthy, Stay Connected

Looking for an easy way to improve your health and meet new people in your community? Join People’s Community Clinic and Dr. Keta Pandit for Walk with a Doc. This free, fun, and family-friendly event is a great way to get active and learn about healthy living.

Each walk begins with a short conversation on a wellness topic led by Dr. Pandit, followed by a relaxed stroll through the Mueller neighborhood. It’s a great opportunity to ask health questions, connect with others, and enjoy time outdoors.

Upcoming Walks

Location: 3601 Zach Scott Street, Austin, TX 78723
Who: Everyone is welcome, including patients, families, friends, and neighbors! To RSVP, scan the QR code on the flyer or visit austinpcc.org.

Sunday, November 16 @ 4 p.m.
Topic: How to Stay Healthy During the Holidays
Learn tips to keep your energy up, manage stress, and enjoy the season without missing a beat.

Saturday, December 13 @ 4 p.m.
Topic: Recharge and Connect by Gifting Your Time and Energy
Discover how giving back and connecting with others can improve your physical and emotional well-being.

These monthly walks are open to everyone. There are no registration fees and no special equipment needed—just bring comfortable shoes and a willingness to move!

Questions?
Email kinda.abou-hamdan@austinpcc.org

Together, we’re building a healthier and more connected community, one step at a time.